Everything works better when you know the people you're working with. While we do work as a team, you will always enjoy a permanent IT Professional who will act as your primary point of contact, and who will follow and monintor your account every step of the way. This powerful protocol helps you, and us, establish a verifiable chain of communication and White Glove Quality Assurance.
Our Mission is to act as your continual advocate at every stage of our engagement, and as a Partner with our Secure Cloud or Business Continuity Services, you will get to know the individuals on the other end of the phone.
"Your Cloud should know you as well as you know your Cloud"
Are you resigned to average or poor Support Service? There is another option.
We believe there are two ways of dealing with any request:
Wait until the last minute, or
Get on it ASAP
At VMsources we believe in Taking Care of Business right away.
While other companies often request 48-72 hours or longer for a typical Support or Change Request, VMsources' SLA includes a 4-hour response time--and we typically get on it sooner!
Are you hosting your own on-site IT Infrastructure and feel as though it's a never-ending battle of increasing costs and countless problems? Want something much better?
With our Secure Cloud, you can forget about managing hardware, firmware, VMware vSphere and storage, and turn your attention to higher value projects!
VMsources Secure Cloud is now located in both the US-EAST and US-WEST compute zones allowing us to provide geographic low-latency and rapid DRaaS failover, all with guaranteed TCO and a 5 Nines SLA. Furthermore, you don’t need to choose just one zone, services can run concurrently on US-WEST and US-EAST.VMsources Secure Cloud has two major advantages you will not find in the Big Cloud: Rapid Service Response and Guaranteed TCO. VMsources is already known for our unbeatable service and our guaranteed TCO means that you will know what your Cloud will cost for the life of the contract, and if you grow, you will know what that will cost as well!